It just means to place an order for an out-of-stock item
in our store. You will need to add to cart and pay for it in order for us to process your request. Of course, if you'd prefer not to commit, but just to be notified when the shipment is in, you can let us know. Learn more
about how to order an item from a parent-site that is not listed
in The Little Happyshop.
You should backorder because:
- Items are stocked and restocked in limited quantities-- the item you like could be bought before you order. This could mean waiting for yet another two months before the next stock comes in.
- Some items like handmade bags are purely on a backorder arrangement. If there are no backorders, the crafter or supplier won't ship to us.
From the time you backorder, to the item landing in your lap ... it can take anything between 10 days to two months. We work fast to contact our suppliers overseas to secure new stock but time must be given for international offices to process the order and ship it over. In some cases, items are handmade and the crafters need more time -- we hope you understand. If you need your item urgently, please leave a note in your backorder so we can call you to discuss what's best.
While we can't promise what we don't control (e.g. supplier's factory manufacturing speed), we do offer you the option of split shipment --having your instock order to be sent to you first. This means the other items you order can reach you first; we don't wait for the backorder to arrive (delivery charges apply). In addition, if for some tragic reason we are only informed later that your confirmed backorder turns out to be discontinued, we offer you options for exchange or top-up to an alternative item, a same-value Happyshop Gift Certificate, or a refund* within 10 working days.
*Please note that we are not able to refund to your Paypal account after 30 days from the day of your payment. In this case, if you should require us to refund the cost via telegraphic transfer, please note that you will be charged all bank surcharges incurred for the transaction.
We buzz our suppliers whenever our stock is running low. However, the backorder option may not be possible for some items. For example, the manufacturer is discontinuing the line. Or the supplier is unable to commit to an actual time-frame of restock available. Once we know backordering isn't possible, we'll be sure to update the information accordingly, so you'll know.
Yes it's possible! Please leave a note here
with the item's details and URL. We will get in touch with you with the item's price and shipping charge. Please note that this will be considered as a Special Order. As such, we regret that free delivery that's offered for backorders will not apply here.
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